An Investigation of the Role of Job Resources in Mitigating Customer-Related Social Stressors and Emotional Exhaustion
| Year of publication: |
2009
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|---|---|
| Authors: | Karatepe, Osman M. ; Yorganci, Ilkay ; Haktanir, Mine |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 31.2009, 1 (28.12.), p. 72-89
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