Analysis of pet-food customer postpurchase experience using online customer reviews : implications for product and marketing strategies
Year of publication: |
2024
|
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Authors: | Hobbs, Lonnie ; Shanoyan, Aleksan ; Wiley, Zelia Z. ; Aldrich, Greg |
Published in: |
Agribusiness : an international journal. - New York, NY [u.a.] : Wiley Interscience, ISSN 1520-6297, ZDB-ID 2001211-1. - Vol. 40.2024, 4, p. 885-907
|
Subject: | e-commerce | marketing | online customer reviews | pet food | product differentiation | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Marketingmanagement | Marketing management | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Produktdifferenzierung | Product differentiation |
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