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Analysis of service workflows distribution and service delivery platform parameters

Ivan Demydov, Orest Lavriv, Yuriy Dobush, Bohdan Buhyl and Mykhailo Klymash
Year of publication:
2013
Authors: Demydov, Ivan ; Lavriv, Orest ; Dobush, Yuriy ; Buhyl, Bohdan ; Klymash, Mykhailo
Published in:
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 5.2013, 4, p. 280-290
Subject: service delivery platform | SDP | quality of service | workflows distribution | service-oriented resource planning | Workflow-Management-System | Workflow management system | Dienstleistungsqualität | Service quality | Digitale Dienste | Web-based service | Öffentliche Dienstleistung | Public services | Dienstleistungssektor | Service industry | Dienstleistung | Services
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