Analytical evaluation of relation between alignment and performance in service triads : three differing contexts
Year of publication: |
2020
|
---|---|
Authors: | Gopalakrishnan, Mohan ; Mohan, Srimathy |
Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 35.2020, 4, p. 399-420
|
Subject: | triads | alignment | professionalisation | time-blocks | scheduling | simulation | autonomous | captive |
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