Analyzing e-service quality in service-based website by e-SERVQUAL
Babak Nemati, Hossein Gazor, Seyed Norollah MirAshrafi and Kianoush Nazari Ameleh
Year of publication: |
2012
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Authors: | Nemati, Babak ; Gazor, Hossein ; MirAshrafi, Seyed Norollah ; Ameleh, Kianoush Nazari |
Published in: |
Management science letters. - Waterloo, Ont : Growing Science, ISSN 1923-9343, ZDB-ID 25920091. - Vol. 2.2012, 2, p. 727-734
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