Animated conversational agents and e-consumer productivity : the roles of agents and individual characteristics
Year of publication: |
July 2017
|
---|---|
Authors: | Ben Mimoun, Mohammed Slim ; Poncin, Ingrid ; Garnier, Marion |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 54.2017, 5, p. 545-559
|
Subject: | Animated conversational agents (ACA) | Consumer productivity | Individual characteristics | Consumer profile | Eye-tracking |
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