Antecedents of customer satisfaction in internet banking : Technology Acceptance Model (TAM) redefined
Year of publication: |
2013
|
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Authors: | George, Ajimon ; Kumar, G. S. Gireesh |
Published in: |
Global business review. - New Delhi [u.a.] : Sage, ISSN 0972-1509, ZDB-ID 2004354-5. - Vol. 14.2013, 4, p. 627-638
|
Subject: | Perceived Ease of Use | Perceived Risk | Perceived Usefulness | Public Key Infrastructure | Technology Acceptance Model | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Internet |
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