Apology accepted : the benefits of an apology for a deficient audit following an audit failure
Jason T. Rasso
| Year of publication: |
2014
|
|---|---|
| Authors: | Rasso, Jason T. |
| Published in: |
Auditing : a journal of practice & theory. - Sarasota, Fla. : Assoc., ISSN 0278-0380, ZDB-ID 638496-1. - Vol. 33.2014, 1, p. 161-176
|
| Subject: | auditor litigation | apology | reputation | Wirtschaftsprüfung | Financial audit | Reputation | Dienstleistungsqualität | Service quality | Haftung | Liability | Beschwerdemanagement | Complaint management | Firmenimage | Corporate reputation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010424989