Appreciation vs. apology : when and why does face covering requirement increase revisit intention?
Anqi Luo, Tian Ye, Xunyue Xue, Anna S. Mattila
| Year of publication: |
2021
|
|---|---|
| Authors: | Luo, Anqi ; Ye, Tian ; Xue, Xunyue ; Mattila, Anna S. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 63.2021, p. 1-8
|
| Subject: | Compliance | Covid-19 | Message framing | Policy communication | Revisit intention | Coronavirus | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2021.102705 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012665924