Are consumers with disabilities receiving the services they need?
Year of publication: |
2012
|
---|---|
Authors: | Goodrich, Kendall ; Ramsey, Rosemary |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 19.2012, 1, p. 89-97
|
Subject: | Behinderte | Disabled persons | Kaufkraft | Purchasing power | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | USA | United States |
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