Are you ready for robot services? : exploring robot-service adoption behaviors of hotel-goers
Year of publication: |
2023
|
---|---|
Authors: | Jung, Inyoung ; Quan, Wei ; Yu, Jongsik ; Han, Heesup |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 109.2023, p. 1-13
|
Subject: | Attitudes | Care for negative aspects of human service | Moral obligation | Robot service | Self-identity | Technology | Willingness to become an early adopter | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry |
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