Arkadin develops employee talent through e‐learning

Purpose – The aim of this paper is to explore e‐learning within the context of global talent management. The number of companies using remote learning solutions to develop talent and skills has witnessed an upsurge in recent years. Thanks to Web 2.0 and other types of technology, legacy learning or “traditional distance learning” offers have undergone a major transformation. E‐learning has become an indispensable tool, especially for globally dispersed companies wishing to respond to modern day recruitment and leadership challenges. Design/methodology/approach – This paper uses the experiences of Arkadin, a global provider of integrated audio and web conferencing services, as a case study. Findings – Arkadin's initial experience with e‐learning solutions from provider CrossKnowledge has proved to be so efficient and effective that after the successful launch of the first two learning academies, Arkadin plans to launch another five this year. The academies are distance training solutions that combine e‐learning with other offerings such as mentoring and face‐to‐face training. Each academy is designed to ensure training responds to specific corporate requirements and is delivered just‐in‐time. Originality/value – This ambitious venture has enabled Arkadin to create an equal skills base and ensure that the people responsible for running the operation abroad understand corporate strategy and requirements in order to develop staff locally. This is a useful case study for learning and HR professionals operating within a global operation.