ARTICLES - Focus On The Classroom - An Empirically Defined Framework for Designing Customer Feedback Systems
| Year of publication: |
1999
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|---|---|
| Authors: | Sampson, Scott E. |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 6.1999, 3, p. 64-80
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