Assessing service performance : applying data envelopment analysis for evaluating employees´ performance in the service industry
Manuela Koch-Rogge
| Year of publication: |
2019
|
|---|---|
| Authors: | Koch-Rogge, Manuela |
| Institutions: | Shaker Verlag (publisher) |
| Publisher: |
2019: Düren : Shaker Verlag |
| Subject: | Leistungsbeurteilung | Employee performance appraisal | Personalmanagement | Human Resource Management | Data-Envelopment-Analyse | Data envelopment analysis | Bank | Dienstleistungssektor | Service industry | Mitarbeiter | Leistungsbewertung | Data Envelopment Analysis |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | xi, 285 Seiten Illustrationen 21 cm x 14.8 cm, 428 g |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift |
| Language: | English |
| Thesis: | Dissertation, Anglia Ruskin University Cambridge, 2019 |
| ISBN: | 978-3-8440-6870-2 ; 3-8440-6870-8 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012057360