Assessing the product review helpfulness : affective-cognitive evaluation and the moderating effect of feedback mechanism
Mengxiang Li, Pu Huang
Year of publication: |
2020
|
---|---|
Authors: | Li, Mengxiang ; Huang, Pu |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 7, p. 1-17
|
Subject: | Product review helpfulness | Product review length | Product review author’s response | Inverted U-shape relationship | Affect-oriented processing | Cognition-oriented processing |
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