Assessing the value of commonly used methods for measuring customer value : a multi-setting empirical study
Year of publication: |
2014
|
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Authors: | Leroi-Werelds, Sara ; Streukens, Sandra ; Brady, Michael K. ; Swinnen, Gilbert |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 42.2014, 4, p. 430-451
|
Subject: | Customer value | Perceived value | Measurement methods | Comparison | Kundenwert | Messung | Measurement | Konsumentenverhalten | Consumer behaviour |
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