Assessing total quality management (TQM) effect on hospital performance in Ghana using a non-probabilistic approach : the case of Greater Accra Regional Hospital (GARH)
Ronald Ebenezer Essel
| Year of publication: |
2020
|
|---|---|
| Authors: | Essel, Ronald Ebenezer |
| Published in: |
Metamorphosis : a journal of management research. - London : Sage Publishing, ISSN 2348-9324, ZDB-ID 2857790-5. - Vol. 19.2020, 1, p. 29-41
|
| Subject: | Ghana | hospital performance | service quality | total quality management (TQM) | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Gastgewerbe | Hospitality industry |
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