Assessment of the Three-Column Format SERVQUAL
Year of publication: |
2000
|
---|---|
Authors: | Caruana, Albert ; Ewing, Michael T. ; Ramaseshan, B. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 49.2000, 1, p. 57-66
|
Saved in:
Saved in favorites
Similar items by person
-
Market orientation and performance in the public sector : the role of organisational commitment
Caruana, Albert, (1996)
-
Market orientation and organizational commitment in the Australian public sector
Caruana, Albert, (1997)
-
Caruana, Albert, (2002)
- More ...