Attributes of an outstanding manufacturing manager

Past research on manufacturing has not generally included research on the attributes of outstanding manufacturing managers. This information is important as the success of the manufacturing function depends to an extent on the quality of the manager. This study sought then to identify the attributes of an outstanding manufacturing manager. The methodology adopted included reviewing relevant literature, analysing job advertisements and surveying senior manufacturing managers. The profile of the outstanding manufacturing manager that emerged contained 12 specific attributes. These were classified into three groups i.e. attributes related to the position; attributes related to people management; and attributes related to the individual manager. The profile identified in this study is quite different from the traditional profile of an old‐fashioned autocrat who has risen from the ranks. Today’s manufacturing manager requires a strong academic background to understand and implement leading manufacturing and management techniques, good interpersonal skills and high levels of energy and drive.