Automating the improvement of service quality : the TELCO case
Elad Harison; Ofer Barkai
| Year of publication: |
2011
|
|---|---|
| Authors: | Harison, Elad ; Barkai, Ofer |
| Published in: |
Journal of business case studies. - Littleton, Colo., ISSN 1555-3353, ZDB-ID 24421066. - Vol. 7.2011, 6, p. 81-90
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009886077