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Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali, (2016)
To fly or not to fly? An empirical study of trust, post-recovery satisfaction and loyalty of Malaysia Airlines passengers
Mohd-Any, Amrul Asraf, (2019)
Do consumers want mobile commerce? A closer look at M-shopping and technology adoption in Malaysia
Ezlika Ghazali, (2018)