Because I (Don't) Deserve It : How Relationship Reminders and Deservingness Influence Consumer Indulgence

Marketers regularly remind consumers of valued social relationships (e.g. close friends, family, romantic couples) in order to influence choice and consumption. Interestingly, the author's research shows that such relationship reminders can backfire when consumers do not or no longer have these highlighted relationships. The author shows that reminding consumers of relationships they lack reduces consumers' perceptions of deservingness and causes them to restrict indulgent consumption. Five studies establish the effect of relationship reminders on indulgence and provide support for the underlying process by both measuring and manipulating perceptions of deservingness