Benchmarking Internal Supply Chain Performance: Development of a Framework - Using data available from public sources, this article develops benchmarking metrics for a firm's internal supply chain. The authors then demonstrate how further analysis can be conducted to identify specific reasons behind a firm's performance level.
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|Authors:||Shah, Janat; Singh, Nitin|
The journal of supply chain management : a global review of purchasing and supply. - Hoboken, NJ : Wiley-Blackwell, ISSN 1523-2409, ZDB-ID 14635690. - Vol. 37.2001, 1, p. 37