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Benchmarking QFD application for development packaging products : a comparison between a company in Italy and one in Brazil
Miguel, Paulo Augusto Cauchick, (2013)
Method for evaluation via benchmarking of the lean product development process : multiple case studies at Brazilian companies
Dal Forno, Ana Júlia, (2016)
Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene, (2016)
Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country
Miguel, Paulo Augusto Cauchick, (2012)
Receiving a national quality award three times
Miguel, Paulo Augusto Cauchick, (2015)