Best practice QFD application: an internal-external benchmarking approach based on Ford Motors' experience
| Year of publication: |
2005
|
|---|---|
| Authors: | Ginn, David ; Zairi, Mohamed |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 22.2005, 1, p. 38-58
|