Best practice quality function deployment (QFD) Part II : Strategy and regional QFD

Quality function deployment (QFD) is a practice-based methodology. Ever since itsdevelopment during the 1960s in Japan, QFD has continued to generate positive resultsin an increasing number of applications. QFD has traditionally been seen as a tool toprovide a reliable method of addressing customer needs in product development andmanufacturing while promoting and structuring cross-functional communication andinformation sharing.

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Year of publication:	2005
Authors:	Hunt, Robert A
Other Persons:	Killen, Catherine P (contributor)
Publisher:	Bradford : Emerald Group Publishing Limited
Subject:	Qualitätsmanagement \| Quality management \| Strategisches Management \| Strategic management

Extent:	1 online resource (97 pages)
Series:	International Journal of Quality & Reliability Management ; v.22 Best practice quality function deployment (QFD) ; pt. 1
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based on publisher supplied metadata and other sources. Preliminaries; Contents; Guest editorial; Quality infrastructure improvement: using QFD to manage project priorities and project management resources; Strategic planning using QFD; TQM and QFD: exploiting a customer complaint management system; Best practice QFD application: an internal/external benchmarking approach based on Ford Motors' experience; QFD, organisational creativity and productivity; Evidence of QFD best practices for product development; The impact of linear algebra on QFD;
ISBN:	978-1-84544-241-5 ; 978-1-84544-079-4 ; 978-1-84544-079-4
Source:	ECONIS - Online Catalogue of the ZBW

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