Best practices and new perspectives in service science and management

Patricia Ordonez de Pablos; Robert D. Tennyson, [editors]

"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--

MoreLess

Year of publication:	2013
Other Persons:	Ordóñez de Pablos, Patricia (contributor) ; Tennyson, Robert D. (contributor)
Publisher:	Hershey, Pa. : Business Science Reference
Subject:	Dienstleistung \| Services \| Dienstleistungsmanagement \| Service management \| Dienstleistungsmarketing \| Services marketing \| Electronic Commerce \| E-commerce
Description of contents:	Table of Contents [gbv.de]

Extent:	XXVI, 392 S. graph. Darst.
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Sammelwerk ; Collection of articles of several authors ; Reprint
Language:	English
Notes:	Enth. 21 Beitr. Includes bibliographical references and index
ISBN:	978-1-4666-3894-5 ; 978-1-4666-3896-9 ; 978-1-4666-3895-2
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10009733636