Better customer service : simple rules you can apply today
Year of publication: |
2021
|
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Authors: | Brewer, Edward C. ; Holmes, Terence L. |
Publisher: |
2021: London : Routledge |
Subject: | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service |
Description of contents: |
Come to Class Prepared -- Complete Assignments Neatly and On Time -- Pay Attention -- Show Respect -- Be Courteous and Kind -- Follow Directions -- Always Do Your Best.
Table of Contents [gbv.de]
|
Extent: | xi, 84 Seiten Illustrationen |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index |
ISBN: | 978-0-367-75737-3 ; 978-0-367-75733-5 ; 978-1-003-16376-3 |
Source: | ECONIS - Online Catalogue of the ZBW |
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