Better to be flexible than to have flunked : the mediating role of service flexibility and its determinants for team performance
Year of publication: |
2015
|
---|---|
Authors: | Lin, Chieh-Peng ; Joe, Sheng-Wuu ; Chen, Shih-Chih ; Wang, Huei-Jyuan |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 26.2015, 5, p. 823-843
|
Subject: | Behaviour | Teams | Arbeitsgruppe | Team | Flexibilität | Flexibility |
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