Beyond six sigma : profitable growth through customer value creation
Gary Plaster ; Jerry Alderman
| Year of publication: |
2006
|
|---|---|
| Authors: | Plaster, Gary |
| Other Persons: | Alderman, Jerry D. (contributor) |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Total quality management | Organizational effectiveness | Marketing | Customer relations |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVI, 303 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes index |
| ISBN: | 0-471-68151-2 ; 978-0-471-68151-9 |
| Classification: | Qualitätsmanagement |
| Source: |
Persistent link: https://www.econbiz.de/10004858993