Blind queues : the impact of consumer beliefs on revenues and congestion
Shiliang Cui, Senthil Veeraraghavan
| Year of publication: |
December 2016
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|---|---|
| Authors: | Cui, Shiliang ; Veeraraghavan, Senthil |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 62.2016, 12, p. 3656-3672
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| Subject: | consumer decisions | lack of information | service revelation | consumer beliefs | queueing | Konsumentenverhalten | Consumer behaviour | Warteschlangentheorie | Queueing theory | Informationsverhalten | Information behaviour | Engpass | Bottleneck |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2015.2320 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011626419