Buffering out the effects or surface acting when dealing with aggressive customers : a review of the existing literature
Aspasia Simillidou-Theodosiou and Demetris Vrontis
| Year of publication: |
2015
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|---|---|
| Authors: | Simillidou-Theodosiou, Aspasia ; Vrontis, Demetris |
| Published in: |
Management innovation and entrepreneurship : a global perspective. - Newcastle upon Tyne : Cambridge Scholars, ISBN 978-1-4438-7464-9. - 2015, p. 276-299
|
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011555302