Building loyalty in Islamic banking relationship : a multiple mediation approach empirically in Indonesia
Year of publication: |
2023
|
---|---|
Authors: | Yusfiarto, Rizaldi ; Nugraha, Septy Setia ; Pambekti, Galuh Tri ; Khoirunnisa, Annes Nisrina |
Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 28.2023, 2, p. 306-320
|
Subject: | Intimacy | Loyalty | Religiosity | Satisfaction | Service quality | Trust | Dienstleistungsqualität | Indonesien | Indonesia | Beziehungsmarketing | Relationship marketing | Islamisches Finanzsystem | Islamic finance | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Religion | Konsumentenverhalten | Consumer behaviour | Malaysia |
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