Building performance through in-process measurement: Toward an "indicative" scorecard for business excellence
| Year of publication: |
2004
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|---|---|
| Authors: | Tan, Kim Hua ; Platts, Ken ; Noble, James |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 53.2004, 3, p. 233-244
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