Building the bottom line by developing the frontline: Career development for service employees
| Year of publication: |
2009
|
|---|---|
| Authors: | Jackson, Donald W. ; Sirianni, Nancy J. |
| Published in: |
Business horizons. - Amsterdam : Elsevier, ISSN 0007-6813, ZDB-ID 2226637. - Vol. 52.2009, 3, p. 279-288
|