Cabin Crew Conflict : The British Airways Dispute 2009-11

Cover -- Contents -- Photographs -- Acknowledgements -- Foreword - Len McCluskey -- Preface - Duncan Holley -- Timeline -- 1. Introduction -- 2. Cabin Crew Collectivism -- 3. Project Columbus -- 4. Balloting, the Right to Strike and British Airways Counter-mobilisation -- 5. Collective Organisation: The XXXX Campaign -- 6. Outcomes: Worlds Turned Upside Down -- 7. Conclusion -- Afterword - John Hendy QC -- Appendix: The Participants -- Notes -- Bibliography -- Index.