Call center outsourcing under information asymmetry

Sameer Hasija; Edieal J. Pinker; Robert A. Shumsky

Year of publication:	2007
Other Persons:	Hasija, Sameer (contributor) ; Pinker, Edieal J. (contributor) ; Shumsky, Robert A. (contributor)
Publisher:	Rochester, NY : Simon Graduate School of Business, Univ. of Rochester
Subject:	Callcenter \| Call centre \| Outsourcing \| Freie Mitarbeiter \| Freelancers \| Asymmetrische Information \| Asymmetric information

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