Call centre management : a practical guide
by Janette Menday
| Year of publication: |
1996
|
|---|---|
| Authors: | Menday, Janette |
| Publisher: |
Newdigate, Surrey : Callcraft |
| Subject: | Unternehmen | Call Center | Management | Telemarketing | Kommunikationssystem |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 191 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Bibliography: p187. - Includes index |
| ISBN: | 0-9529239-0-4 |
| Source: |
Persistent link: https://www.econbiz.de/10004372583