Can perceptions of service quality predict behavioral intentions? An exploratory study in the hotel sector in Greece
| Year of publication: |
2002
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|---|---|
| Authors: | Alexandris, Konstantinos ; Dimitriadis, Nikos ; Markata, Dimitra |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 12.2002, 4, p. 224-231
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