Can transactional use of AI-controlled voice assistants for service delivery pickup pace in the near future? : a social learning theory (SLT) perspective
Saeed Badghish, Aqueeb Sohail Shaik, Nidhi Sahore, Shalini Srivastava, Ayesha Masood
| Year of publication: |
2024
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| Authors: | Badghish, Saeed ; Shaik, Aqueeb Sohail ; Sahore, Nidhi ; Srivastava, Shalini ; Masood, Ayesha |
| Published in: |
Technological forecasting and social change : an international journal. - Amsterdam [u.a.] : Elsevier Science, ISSN 0040-1625, ZDB-ID 2015184-6. - Vol. 198.2024, Art.-No. 122972, p. 1-15
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| Subject: | Behavioural intention | Perceived usefulness | Social resistance & customer churn | Technological attractiveness | Technological trust | Transactional use of AI-controlled voice assistants (VA) | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Künstliche Intelligenz | Artificial intelligence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2023.122972 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015075664