Cases in operations management : building customer value through world-class operations
[ed. by] Robert D. Klassen, Larry J. Menor
| Year of publication: |
2006
|
|---|---|
| Authors: | Klassen, Robert David ; Menor, Larry |
| Other Persons: | Klassen, Robert David (contributor) |
| Publisher: |
Thousand Oaks, Calif. [u.a.] : Sage Publications |
| Subject: | Prozessmanagement | Business process management | Produktionswirtschaft | Production management | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Fertigungsorganisation | Fertigungssteuerung | Management | Fertigung | Produktion |
| Description of contents: | Table of Contents [gbv.de] ; Table of Contents [loc.gov] ; Description [loc.gov] ; Description [loc.gov] |
