CEU Supplement: The Loyalty Factor - Attracting and retaining customers is tougher than ever. Take a lesson from the masters of customer service and learn how you can play your part.
| Year of publication: |
1998
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|---|---|
| Authors: | Tucker, Robert |
| Published in: |
The Secretary. - Kansas City, Mo., ISSN 0037-0622, ZDB-ID 6110563. - Vol. 58.1998, 2, p. 22-27
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