Changes in technical efficiency after quality management certification : a DEA approach using difference-in-difference estimation with genetic matching in the hospital industry
Ivonne Lindlbauer, Jonas Schreyögg, Vera Winter
| Year of publication: |
2016
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|---|---|
| Authors: | Lindlbauer, Ivonne ; Schreyögg, Jonas ; Winter, Vera |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 250.2016, 3 (1.5.), p. 1026-1036
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| Subject: | OR in health services | Quality management | Data envelopment analysis | Certification | ISO 9001 | Qualitätsmanagement | Data-Envelopment-Analyse | Technische Effizienz | Technical efficiency | Krankenhaus | Hospital | Standardisierung | Standardization | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ejor.2015.10.029 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011445367