Changing from a product to a process perspective for service improvements in a manufacturing company
| Year of publication: |
2010
|
|---|---|
| Authors: | Cronemyr, Peter ; Witell, Lars |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 22.2010, 1 (1.1.), p. 26-41
|