Chapter 22 Linking Customer-Integration and Co-Production to Service-Quality-Performance: The Importance of Quality-Control Initiatives
| Year of publication: |
2022
|
|---|---|
| Authors: | Alzaydi, Zyad M. ; Jayawardhena, Chanaka ; Nguyen, Bang ; Foroudi, Pantea ; Palazzo, Maria |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/978-1-80071-897-520221039 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015393389