Chapter 9 Virtually the Same: Understanding Consumer Experience in an Omnichannel Environment
Year of publication: |
2021
|
---|---|
Authors: | Reid, Louise F. ; Marvell, Alan ; Parker, Don ; Ward, Philippa |
Published in: |
The value of design in retail and branding. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-80071-581-3. - 2021, p. 123-135
|
Subject: | Konsumentenverhalten | Consumer behaviour | Multikanalvertrieb | Multichannel strategy | Virtuelle Realität | Virtual reality | Social Web | Social web |
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