Churn detection via customer profile modelling
Year of publication: |
2006
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---|---|
Authors: | Qian, Zhiguang ; Jiang, Wei ; Tsui, Kwok-Leung |
Published in: |
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 1604776. - Vol. 44.2006, 14, p. 2913-2934
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