Who Has the D? How Clear Decision Roles Enhance Organizational Performance - Decision-making bottlenecks can erode performance even in highly successful companies. The most important step in unclogging them is to clarify roles and responsibilities. A practical approach sorts out who makes recommendations, who must agree, who gives input, who makes the final decision, and who gets it done.

PUTTING YOUR LEADERS WHERE IT COUNTS - Discusses the three key elements in an effective leadership strategy.

Donovan, Dean, (2002)

Krafting leaders

Vishwanath, Vijay, (2006)

Krafting leaders

Vishwanath, Vijay, (2006)