Client psychology

About the contributors -- Introduction / Charles R. Chaffin, Ed.D, CFP Board Center for Financial Planning -- Client psychology -- Behavioral finance -- Behavioral finance -- Heuristics and biases -- Prospect theory -- The role of mental accounting in household spending and investing decisions -- Intentional choice architecture -- Cognition, distraction and the financial planning client -- Personality and financial behavior -- Risk literacy -- Automated decision aids : understanding disuse and designing for trust, with implications for -- Marriage and family therapy, financial therapy, & client psychology -- Client diversity : understanding and leveraging difference to enhance financial planning practice -- Client psychology : the older client -- Financial psychology -- Money disorders and other problematic financial behaviors -- Situation awareness in financial planning : research and application -- Final thoughts -- Index