“Cloud computing” in library automation: benefits and drawbacks

Purpose – In recent years it has become common to hear about the virtues and benefits of the so‐called “cloud” for the use of corporate software. Although the use of the cloud in the business environment has already transformed the concept of data storage and resource management, its use in the field of libraries and information centers is somewhat less widespread. This article aims to outline its benefits and drawbacks. Design/methodology/approach – The article describes the features of cloud computing, how it can be used in a professional environment, and its benefits and drawbacks, Findings – Cloud computing is a highly scalable platform promising quick access to hardware and software over the internet, in addition to easy management and access by non‐expert users. It relies on technologies such as virtualization, programming techniques such as multi‐tenancy and/or scalability, load balancing and optimal performance, to ensure that resources are offered quickly and easily. Practical implications – In the case of public clouds, the techniques generate economies of scale arising from the efficient use of hardware and human resources. These economies of scale, in turn, have an effect on the price the customer pays, which is of great interest to any institution in current times. There are several commercial suppliers already offering various adaptations of their products which make the use of the cloud possible to a lesser or greater extent. However, many of these are not really systems designed by and for cloud computing but rather adjustments of their commercial developments that enable them to continue selling their traditional products. Originality/value – The article focuses on cloud computing and its use in a professional library environment.